Terms & Conditions
How to secure a booking with Alex Bell Styling.
Once the final balance or minimum order is agreed, a 25% deposit will be required to secure the items that you require.
Clients are given 5 working days in which to pay this deposit. Failure to do so can result in the account being terminated.
The outstanding amount is due 4 weeks** prior to the date of your event and failure to pay by this date WILL incur a further £50 late payment charge.
Refunds will not be given should you decide to pay the full balance earlier than 4 weeks before the wedding.
A percentage MAY be refunded in extenuating circumstances – this is at the discretion of Alex Bell Styling and relevant proof may be required in order for this to happen.
If the balance still remains unpaid 7 days before the event date, Alex Bell Styling reserves the right to cancel your order and you will be liable for the full outstanding balance.
You will be liable to pay 50% of the outstanding balance if you cancel the event within 6 months of the event date and you will be liable for any out of pocket expenses incurred by Alex Bell Styling.
You will be liable to pay 100% of the outstanding balance if you cancel the event or part thereof within 4 weeks of the event date and you will be liable for any out of pocket expenses incurred by Alex Bell Styling.
You will be liable to pay 100% of the outstanding balance if you cancel the event or part thereof within 2 weeks of the event date and you will be liable for any out of pocket expenses incurred by Alex Bell Styling.
Refunds will not be given should the client wish to cancel any part of the items within the hire agreement once the final balance has been paid. *
Should an event be affected by something out of our control, such as weather, payment in full will still be required.
Additions can still be made to the order after the final balance request has been issued up until 4 days before the event date; however the numbers can NOT be reduced.
All bookings are subject to a refundable damage waiver on certain items which is charged at a flat rate of £50 - or £100 if it is a DIY hire booking.
This fee will be refunded once all stock is returned or collected and checked for damage.
Any loss or damage that is incurred during the hire period will result in the loss of the security deposit and possible extra charges if the amount exceeds the £50.
The client is fully responsible for all stock for the duration of the hire period up until it is collected by Alex Bell Styling.
The client must liaise with their chosen venue regarding space, heights and measurements before booking any of our larger items as mistakes cannot be rectified on the day.
All of our electrical items are fully PAT tested and certified and it is up to the client to liaise with the venue regarding the production of such certificates. These certificates aren't carried with the items so please allow enough time leading up to the event for them to be produced as we may not have access to email/fax facility on the day.
*The confirmed invoice will also act as your booking confirmation, receipt of payment and hire agreement.
**In circumstances where situations are deemed "last minute" such as funerals etc. and where notice given falls inside of a 4 week period prior to your event, payment in full is required at the time of booking.
The Event Stylist shall provide the following services (“Services”) to the Client in accordance with the terms and conditions of this Agreement:
The Event Stylist will provide their venue dressing service for wedding and parties running at the above named venue on pre-agreed dates.
Should the Event Stylist not be able to provide the Services they will be responsible for providing an alternative offering the same quality and finish.
The Client must give adequate notice of all bookings and confirm via email all weddings and parties for which the Event Stylist will be contracted to work.
The Client will be responsible for stripping the room after an event and storing the stock in a safe place until collected at a pre-agreed date and time.
Payment in full will be required by the Client no later than 2 weeks before the event. Failure by the Client to pay the balance within that time may result in the Event Stylist cancelling the booking. The Event Stylist assumes no liability due to the quality of items or services purchased by the Client.
If the Client terminates a booking for any reason within 48 hours of the scheduled Event, the Client will be liable to reimburse the Event Stylist for any costs incurred and any deposits or payments made by the client will Not be reimbursed. Should the Event Stylist terminate this agreement within 7 days of the scheduled Event, the Event Stylist will be liable to find a suitable replacement of an equal standard. The Client has a duty of care to the stock supplied by the Event Stylist and the Client will be liable to cover the costs of any damages or loss incurred while items are in their care. These will be charged at cost rate and must be replaced like for like.